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Shipping & Returns

Shipping

All orders received before 1pm EST are usually shipped the same day provided the item(s) are in stock. Any items that can not be shipped within three days are considered not in stock. We ship Monday through Friday, orders received on weekends or holidays will be processed the next business day.

Shipping price listed online is not applicable on some oversize items, Shipping price listed online is not applicable for orders shipped Alaska or Hawaii. Black Mountain Outdoors will adjust the shipping cost as needed.

Shipping Fees

Ground shipping should to be delivered within 14 days. It is normally less than five days, but can take up to 14 days. We reserve the right to use any shipping provider for these orders. Shipping price listed online is not applicable on some oversize items, Shipping price listed online is not applicable for orders shipped Alaska or Hawaii, and international orders, in these cases actual shipping via the lowest cost carrier will be charged.

In most cases we can not ship to Post Office Boxes, a Street Address is required.

Rush orders (Next Day Air, 2nd Day Air, and 3 Day) will be placed on top priority. Rush orders will have additional shipping charges added.

Orders may be drop shipped out of several warehouses around the USA. We will drop ship out of the closest warehouse to insure low time in transit. Drop ship orders will sometimes have a $5.00 Drop Ship Fee. Most of the time Black Mountain Outdoors will absorb this fee, however on certain orders Black Mountain Outdoors reserves the right to charge the customer the additional drop ship fees.

Orders will be shipped via USPS, UPS or other carrier. Tracking numbers will be provided on most orders. Tracking numbers are not available on some drop shipments.

All orders receive email confirmation of shipment and are updated on the Order Status page.

We do not ship internationally.

Returns & Exchanges

All returns require a RMA number. Please call or email Your Store before returning any items. Items without a valid RMA number will not be accepted.

Returns or Exchanges must be arranged within 10 days of receipt.

Returns must be unopened and in original packaging to receive return credit.

A 20% restocking fee is applied on returns and exchanges.

No returns on electrical parts, chemicals, and closeout parts.

Returns must be sent to:
Black Mountain Outdoors
ATTN RETURNS RMA #
654 Kingsley Street
Mohave Valley, AZ 86440 

Defective items are not warranted by Black Mountain Outdoors. Returns of defective merchandise are subject to manufacturer approval.

When returning product we recommend the use of an insured and trackable shipper such as UPS or FedEX. Your Store does not refund shipping costs, or cover return shipping. We will not accept COD or damaged packages.

Store Hours

Our website is open for ordering 24/7/365.

Competitor Price Matching

Black Mountain Outdoors will consider all price matching requests. If you find a lower price from an authorized dealer of any products we carry we will do our best to match it. Please submit your price matching requests via email to STORE EMAIL. Please be sure to include a link to the competing web site or the print ad out of a current magazine. After we verify the product and its price we will contact you. Please consider we will only match legitimate dealers advertised pricing on current products (this does not include closeout, blemished, auctions, ect). We reserve the right to match prices only at our discretion, please bear in mind we may not be able to match every price, but we will do our best.

Out of Stocks and Backorders

We try our best to have everything in our online catalog available 100% of the time; however we do run out of some items from time to time. If an item you order is out of stock, you will be notified within one business day of your order. Items are considered out of stock if they can not ship within three days. It is your choice to either cancel the order before we fully process it and nothing will be charged to you, or you may choose to backorder the item.

To place a backorder simply email us at STORE EMAIL. Backorders are charged 100% up front and shipped immediately upon receiving the item in stock. You may cancel the backorder at any time; however you will be charged a 20% backorder cancellation fee. We do not always have a reliable ETA on backorders. Understand that we are at the mercy of the manufacturer to actually get more products to us, and we always do our best to get the products to you in a timely manner.

We may have other equivalent products available that are not listed on the website due to continually changing product lines. You may call or email and we will always do our best to help find you what you need.

Please add an additional $18.00 to any shipment denoted as oversize.

Order Changes

Once you submit your order to Our Store and it has been processed and shipped we can not change or cancel your order. Please make sure you want the item(s) before you submit the order. Any changes or cancellations after shipment will be subject to our return policy.

Payment Options

Your Store accepts the following payment options:
" Visa
" MasterCard
" Discover 
" Pay-Pal

International Orders

International orders are not accepted at this time.

Errors

Black Mountain Outdoors or Outdoor Business Network is not responsible for any typographical errors, pricing errors, omissions, inclusions or any other errors on our web site. We do our best to not make mistakes, but if you find one please let us know. We reserve the right to change the website at any time.

Website Information

This website, and its contents are the sole property of Outdoor Business Network, Inc. and its respective licencees and Black Mountain Outdoors. Any unauthorized use or modification of any text, image, code, or content is strictly prohibited. Any use of content from ConquestArchery.com requires prior written consent from Outdoor Business Network, Inc. Outdoor Business Network, Inc. will enforce its intellectual property rights to the full extent of the law.

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